Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to our handling of information about:

• Site Visitors: Individuals who visit our website.
• Customers: Entities that have contracted with us to access our Services.
• Authorized Users: Individuals who access the Services on behalf of a Customer.

This policy does not cover "Customer End User" information that Cascade Quantum processes on behalf of a Customer. In those instances, Cascade Quantum acts as a "data processor," and our obligations are defined by the specific Services Agreement with that Customer.

2. Types of Data We Collect

We collect information directly from you, automatically through your use of our Services, and from third parties.

• Information You Provide: Contact details (name, email, phone, professional title), account credentials, content/code uploaded to our services, transaction history, and communications with our support team.
• Information Collected Automatically: We use cookies, log files, and similar technologies to collect your IP address, browser type, operating system, device IDs, and pages visited. We may infer your general location (e.g., city/state) from your IP address.
• Information from Others: We may receive information from marketing partners, affiliates, and third-party databases to supplement the data we collect directly.
• Sensitive Personal Information (SPI): Some of the personal information we collect, such as account credentials, professional title, and inferred precise geolocation data (if any), may qualify as "Sensitive Personal Information" under applicable law. We only use this SPI as necessary to perform the Services you request, or as permitted by law, such as to ensure the security and integrity of our systems.

3. Use of Your Information

We use your information to:

• Provide, maintain, and improve our quantum computing services.
• Communicate with you regarding updates, security alerts, and support.
• Personalize your experience and suggest Services of interest.
• Conduct research and development for new product features.
• Comply with legal obligations and protect against fraudulent or illegal activity.

Anonymous Data: We may create de-identified data records to analyze usage patterns and improve our platform navigation.

4. Disclosure of Your Information

We may share your information with:

• Service Providers: Third parties that provide hosting, payment processing, analytics, and technical support.
• Affiliates: Companies under common control with Cascade Quantum.
• Professional Advisors: Lawyers, bankers, and auditors where necessary.
• Business Transfers: In connection with a merger, financing, or sale of company assets.
• Legal Compliance: When required by law or to protect the safety and rights of Cascade Quantum or others.

5. Analytics and Interest-Based Advertising

We use third-party analytics tools (such as Google Analytics) to understand how users interact with our site. We may also partner with advertising companies to serve personalized ads. You can opt-out of interest-based advertising through tools provided by advertising networks.

6. International Users

If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. By using our Services, you consent to this transfer.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Correct or update inaccurate information.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Limit the use and disclosure of your Sensitive Personal Information.
• Opt-out of "sales" or "sharing" of information for targeted advertising.

To exercise these rights, please contact us at the email provided below, or submit a request through our dedicated Privacy Request Form.

8. Security and Retention

We implement industry-standard security measures to protect your data. We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax or legal purposes).

Our retention periods are determined based on the following criteria:

• Customer Account Information: Retained as long as the account is active and for a commercially reasonable period thereafter for backup, archival, and audit purposes.
• Transaction Records: Retained for up to seven (7) years to comply with tax and accounting laws.
• Automated Information (e.g., Log Data): Generally retained for 12 to 24 months unless a longer retention is necessary for security investigations.

9. Notice to California Residents

Under the CCPA, California residents have specific rights regarding their "personal information." Cascade Quantum does not "sell" personal information in the traditional sense, but we may "share" identifiers with advertising partners to improve our marketing. You may request to opt-out of such sharing at any time.

10. Information of Minors

Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 16. If we learn that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information as quickly as possible. If you believe that a child under 16 may have provided us with personal information, please contact us at privacy@coherentcomputing.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the "Last Revised" date at the top of this page or via email.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: